CUSTOMERS ARE WHAT SHAPES WATSONS’ MISSION and drives its success. By listening to customers’ needs and innovating to provide products and services that promote health, wellness and beauty, Watsons aims to put a smile on every customer’s face. Whether in-store or online, Watsons ensures every interaction reflects its commitment to satisfaction. And with over 1,100 stores nationwide and the convenience of its online platform through the Watsons App, customers can seamlessly shop for essentials. 

Watsons’ O+O (offline plus online) model offers flexibility, allowing customers to shop in-store or online with the convenience of home delivery or Click and Collect. 

To further enhance the customer experience, Watsons Club offers exclusive perks, including discounts, promotions, and the ability to earn points on purchases. 

“Our brand promise, ‘Look Good, Do Good, Feel Great’, reflects Watsons’ dedication to enriching lives and empowering communities,” says Jared De Guzman, Customer Director, Watsons Philippines. “Through the Alagang Pangkalusugan program, we deliver medical care to under-served areas, bringing essential healthcare to where it’s needed most.”

Watsons’ partnership with Punlaan School also equips students with the skills to become pharmacy assistants, providing education and sustainable employment opportunities. While its long-standing collaboration with Operation Smile Philippines has been providing life-changing corrective surgeries for children with cleft lip or palate conditions for over a decade. 

“Our people-centered initiatives reinforce Watsons’ role as a positive force in the community,” says Mr De Guzman.

Visit www.watsons.com.ph